Privacy Policy

1. Introduction

Center for Immigration and Citizenship Information PLLC ("CICI Forms") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website and services.

By using our services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

We collect information that you voluntarily provide to us, including:

We also collect certain information automatically when you visit our website, such as your IP address, browser type, and device information.

• Personal identification information (name, email, phone number, address)
• Immigration documents and supporting materials
• Payment information (processed securely through Stripe — we do not store card details)
• Communication records between you and our team
• Case tracking and progress information
• Device and browser information for website functionality
• Cookies and usage data for analytics and site improvement

3. How We Use Your Information

We use the information we collect for the following purposes:

• To complete and deliver your immigration form preparation services
• To communicate with you about your case and respond to inquiries
• To process payments and send receipts
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our rights

4. Information Sharing & Disclosure

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only in the following limited circumstances:

• With service providers who assist us in operating our business (e.g., Stripe for payment processing, Supabase for data storage)
• When required by law, court order, or government request
• To protect our rights, property, or safety, or the rights, property, or safety of others

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

All data is stored on secure servers with encryption. Document uploads are encrypted in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data by contacting us.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal data
• The right to correct or update inaccurate information
• The right to request deletion of your personal data
• The right to object to or restrict certain processing activities

8. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can manage cookie preferences through your browser settings.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website with the effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: contact@ciciforms.com
• Phone: (202) 643-3266
• Address: United States — Remote Service Worldwide